Views
NYC 2009 Citywide Service Summary
Collaboration for an Open311 Standard
This data currently only goes up to April. An update will be posted as soon as it's made available.
Download as CSV: File:NYC 2009 usage report.csv
Original Source (PDF): http://www.nyc.gov/html/doitt/html/about/about_311_local_law.shtml#reports
| Agency | Type of Service Request | Complaint Type | Received | Closed | Avg Time to Close |
|---|---|---|---|---|---|
| ACC | Unspecified | Complaint | 0 | 0 | |
| ACC | Misc. Comments | 1 | 0 | ||
| ACJ | Unspecified | Complaint | 21 | 0 | |
| ACJ | Compliment | 2 | 0 | ||
| ACJ | Invitation | 4 | 0 | ||
| ACJ | Misc. Comments | 12 | 0 | ||
| ACJ | N/A | 0 | 0 | ||
| ACJ | Request for Information | 26 | 0 | ||
| ACS | ACS Child Care Request Child Care Request | 0 | 0 | ||
| ACS | ACS Literature Request | ACS Literature Request | 27416 | 27219 | 1.4 |
| ACS | Unspecified | Complaint | 701 | 0 | |
| ACS | Compliment | 37 | 0 | ||
| ACS | Invitation | 33 | 0 | ||
| ACS | Misc. Comments | 81 | 0 | ||
| ACS | N/A | 0 | 0 | ||
| ACS | Request | 0 | 0 | ||
| ACS | Request for Information | 797 | 0 | ||
| AJC | Unspecified | Complaint | 12 | 0 | |
| AJC | Compliment | 1 | 0 | ||
| AJC | Invitation | 1 | 0 | ||
| AJC | Misc. Comments | 1 | 0 | ||
| AJC | Request for Information | 15 | 0 | ||
| ART | Unspecified | Complaint | 10 | 0 | |
| ART | Compliment | 6 | 0 | ||
| ART | Invitation | 13 | 0 | ||
| ART | Misc. Comments | 10 | 0 | ||
| ART | N/A | 0 | 0 | ||
| ART | Request for Information | 119 | 0 | ||
| BBB | Unspecified | Request for Information | 0 | 0 | |
| BIC | Unspecified | Complaint | 22 | 0 | |
| BIC | General Info | 19 | 0 | ||
| BIC | Misc. Comments | 0 | 0 | ||
| BIC | Request | 23 | 0 | ||
| BIC | Request for Information | 1 | 0 | ||
| BOC | Unspecified | Misc. Comments | 5 | 0 | |
| BOC | Request for Information | 5 | 0 | ||
| BOE | Unspecified | Complaint | 0 | 0 | |
| BOE | Misc. Comments | 0 | 0 | ||
| BOE | N/A | 0 | 0 | ||
| BOE | Request for Information | 1 | 0 | ||
| BSA | Unspecified | Complaint | 53 | 0 | |
| BSA | Compliment | 4 | 0 | ||
| BSA | Invitation | 2 | 0 | ||
| BSA | Misc. Comments | 34 | 0 | ||
| BSA | N/A | 0 | 0 | ||
| BSA | Request for Information | 101 | 0 | ||
| CAU | CAU Literature Request | CAU Literature Request | 474 | 493 | 1.57 |
| CAU | Unspecified | Complaint | 122 | 0 | |
| CAU | Compliment | 6 | 0 | ||
| CAU | Invitation | 27 | 0 | ||
| CAU | Misc. Comments | 28 | 0 | ||
| CAU | N/A | 0 | 0 | ||
| CAU | Request for Information | 139 | 0 | ||
| CB | Unspecified | Compliment | 0 | 0 | |
| CCHR | Unspecified | Complaint | 331 | 0 | |
| CCHR | Compliment | 18 | 0 | ||
| CCHR | Invitation | 15 | 0 | ||
| CCHR | Misc. Comments | 18 | 0 | ||
| CCHR | N/A | 0 | 0 | ||
| CCHR | Request for Information | 209 | 0 | ||
| CCPC | Unspecified | Complaint | 68 | 0 | |
| CCPC | Compliment | 10 | 0 | ||
| CCPC | Invitation | 3 | 0 | ||
| CCPC | Misc. Comments | 10 | 0 | ||
| CCPC | N/A | 0 | 0 | ||
| CCPC | Request for Information | 20 | 0 | ||
| CCRB | Unspecified | Complaint | 176 | 0 | |
| CCRB | Compliment | 4 | 0 | ||
| CCRB | Invitation | 2 | 0 | ||
| CCRB | Misc. Comments | 23 | 0 | ||
| CCRB | N/A | 0 | 0 | ||
| CCRB | Request for Information | 43 | 0 | ||
| CCSC | Unspecified | Complaint | 9 | 0 | |
| CCSC | Compliment | 2 | 0 | ||
| CCSC | Misc. Comments | 2 | 0 | ||
| CCSC | Request for Information | 13 | 0 | ||
| CEO | Unspecified | Complaint | 2 | 0 | |
| CEO | Compliment | 1 | 0 | ||
| CEO | Invitation | 6 | 0 | ||
| CEO | Misc. Comments | 3 | 0 | ||
| CEO | Request for Information | 74 | 0 | ||
| CHALL | Unspecified | Agency Issues | 0 | 0 | |
| CHALL | Complaint | 0 | 0 | ||
| CHALL | Compliment | 0 | 0 | ||
| CHALL | Exception | 0 | 0 | ||
| CHALL | Invitation | 0 | 0 | ||
| CHALL | Misc. Comments | 0 | 0 | ||
| CHALL | Opinion for the Mayor | 20 | 0 | ||
| CHALL | Request for Information | 0 | 0 | ||
| CHARTER | Unspecified | Complaint | 0 | 0 | |
| CHARTER | Compliment | 0 | 0 | ||
| CHARTER | Invitation | 0 | 0 | ||
| CHARTER | Misc. Comments | 0 | 0 | ||
| CHARTER | Request for Information | 0 | 0 | ||
| CJC | Unspecified | Complaint | 0 | 0 | |
| CJC | Invitation | 0 | 0 | ||
| CJC | Misc. Comments | 0 | 0 | ||
| CJC | Request for Information | 0 | 0 | ||
| CLERK | Unspecified | Complaint | 0 | 0 | |
| CLERK | Misc. Comments | 0 | 0 | ||
| CLERK | Request for Information | 0 | 0 | ||
| COIB | Unspecified | Complaint | 73 | 0 | |
| COIB | Compliment | 3 | 0 | ||
| COIB | Invitation | 1 | 0 | ||
| COIB | Misc. Comments | 18 | 0 | ||
| COIB | N/A | 0 | 0 | ||
| COIB | Request for Information | 89 | 0 | ||
| CUNY | Unspecified | Complaint | 0 | 0 | |
| CWI | Unspecified | Complaint | 13 | 0 | |
| CWI | Compliment | 0 | 0 | ||
| CWI | Invitation | 14 | 0 | ||
| CWI | Misc. Comments | 12 | 0 | ||
| CWI | N/A | 0 | 0 | ||
| CWI | Request for Information | 71 | 0 | ||
| DBS | Unspecified | Invitation | 0 | 0 | |
| DBS | Request for Information | 0 | 0 | ||
| DCA | DCA / DOH New License | DCA / DOH New License | 7123 | 7061 | 1.61 |
| DCA | Application Request | Application Request | |||
| DCA | DCA Customer Concern Consumer Complaint | 16916 | 14111 | 14.99 | |
| DCA | DCA Literature Request | DCA Literature Request | 3734 | 3732 | 6.02 |
| DCA | Unspecified | Agency Issues | 0 | 0 | |
| DCA | Complaint | 493 | 0 | ||
| DCA | Compliment | 18 | 0 | ||
| DCA | Exception | 0 | 0 | ||
| DCA | Invitation | 14 | 0 | ||
| DCA | Misc. Comments | 65 | 0 | ||
| DCA | N/A | 0 | 0 | ||
| DCA | Request for Information | 698 | 0 | ||
| DCAS | Unspecified | Complaint | 217 | 0 | |
| DCAS | Compliment | 18 | 0 | ||
| DCAS | Exception | 0 | 0 | ||
| DCAS | Invitation | 25 | 0 | ||
| DCAS | Misc. Comments | 62 | 0 | ||
| DCAS | N/A | 0 | 0 | ||
| DCAS | Request | 0 | 0 | ||
| DCAS | Request for Information | 914 | 0 | ||
| DCLA | Unspecified | Complaint | 164 | 0 | |
| DCLA | Compliment | 14 | 0 | ||
| DCLA | Invitation | 61 | 0 | ||
| DCLA | Misc. Comments | 147 | 0 | ||
| DCLA | N/A | 0 | 0 | ||
| DCLA | Request for Information | 241 | 0 | ||
| DCP | Unspecified | Complaint | 101 | 0 | |
| DCP | Compliment | 22 | 0 | ||
| DCP | Forms | 0 | 0 | ||
| DCP | Invitation | 55 | 0 | ||
| DCP | Misc. Comments | 151 | 0 | ||
| DCP | N/A | 0 | 0 | ||
| DCP | Request for Information | 464 | 0 | ||
| DDC | Unspecified | Complaint | 28 | 0 | |
| DDC | Compliment | 1 | 0 | ||
| DDC | Invitation | 12 | 0 | ||
| DDC | Misc. Comments | 14 | 0 | ||
| DDC | N/A | 0 | 0 | ||
| DDC | Request for Information | 58 | 0 | ||
| DEC | Unspecified | Complaint | 0 | 0 | |
| JAN | Request for Information | 0 | 0 | ||
| DEFAULT ORGANIZATION | Unspecified | Complaint | 0 | 0 | |
| DEFAULT ORGANIZATION | Invitation | 0 | 0 | ||
| DEFAULT ORGANIZATION | Misc. Comments | 0 | 0 | ||
| DEFAULT ORGANIZATION | N/A | 0 | 0 | ||
| DEFAULT ORGANIZATION | Request for Information | 0 | 0 | ||
| DEP | DEP Literature Request | DEP Literature Request | 1167 | 1162 | 10.62 |
| DEP | Unspecified | Complaint | 1298 | 0 | |
| DEP | Compliment | 61 | 0 | ||
| DEP | Forms | 0 | 0 | ||
| DEP | Invitation | 63 | 0 | ||
| DEP | Misc. Comments | 222 | 0 | ||
| DEP | N/A | 0 | 0 | ||
| DEP | Request for Information | 1447 | 0 | ||
| DFTA | DFTA Literature Request DFTA Literature Request | 18292 | 18243 | 12.83 | |
| DFTA | DFTA Senior Services | Alzheimer's Care | 142 | 125 | 12.43 |
| DFTA | Bereavement Support Group | 43 | 41 | 12.2 | |
| DFTA | Case Management Agency | 55 | 55 | 6.69 | |
| DFTA | Complaint | ||||
| DFTA | Elder Abuse | 1099 | 893 | 33.05 | |
| DFTA | Eviction | 421 | 410 | 3.69 | |
| DFTA | HEAP Assistance | 944 | 934 | 12.73 | |
| DFTA | Home Care Provider Complaint | 36 | 36 | 5.59 | |
| DFTA | Home Delivered Meal - Missed | 33 | 32 | 2.69 | |
| DFTA | Delivery | ||||
| DFTA | Home Delivered Meal | 514 | 510 | 8.29 | |
| DFTA | Complaint | ||||
| DFTA | Home Delivered Meal | 513 | 513 | 7.07 | |
| DFTA | Emergency Delivery | ||||
| DFTA | Home Repair | 848 | 827 | 57.13 | |
| DFTA | Housing Options | 3562 | 3441 | 10.44 | |
| DFTA | Legal Services Provider | 28 | 3 | 64.51 | |
| DFTA | Complaint | ||||
| DFTA | NORC Complaint | 1 | 1 | 2.83 | |
| DFTA | SCRIE | 8644 | 8041 | 12.75 | |
| DFTA | Senior Center Complaint | 304 | 293 | 16.55 | |
| DFTA | Transportation Provider | 8 | 8 | 19.31 | |
| DFTA | Complaint | ||||
| DFTA | Utility Program | 489 | 248 | 113.05 | |
| DFTA | Weatherization | 364 | 363 | 46.01 | |
| DFTA | Unspecified | Complaint | 151 | 0 | |
| DFTA | Compliment | 14 | 0 | ||
| DFTA | Invitation | 36 | 0 | ||
| DFTA | Misc. Comments | 54 | 0 | ||
| DFTA | N/A | 0 | 0 | ||
| DFTA | Request for Information | 666 | 0 | ||
| DHS | Unspecified | Complaint | 562 | 0 | |
| DHS | Compliment | 34 | 0 | ||
| DHS | Invitation | 47 | 0 | ||
| DHS | Misc. Comments | 61 | 0 | ||
| DHS | N/A | 0 | 0 | ||
| DHS | Request for Information | 494 | 0 | ||
| DJJ | Unspecified | Complaint | 18 | 0 | |
| DJJ | Compliment | 3 | 0 | ||
| DJJ | Invitation | 3 | 0 | ||
| DJJ | Misc. Comments | 6 | 0 | ||
| DJJ | N/A | 0 | 0 | ||
| DJJ | Request for Information | 34 | 0 | ||
| DOB | Unspecified | Agency Issues | 0 | 0 | |
| DOB | Complaint | 969 | 0 | ||
| DOB | Compliment | 38 | 0 | ||
| DOB | Exception | 0 | 0 | ||
| DOB | Forms | 0 | 0 | ||
| DOB | Invitation | 14 | 0 | ||
| DOB | Misc. Comments | 79 | 0 | ||
| DOB | N/A | 0 | 0 | ||
| DOB | Request for Information | 987 | 0 | ||
| DOC | Unspecified | Complaint | 250 | 0 | |
| DOC | Compliment | 20 | 0 | ||
| DOC | Invitation | 26 | 0 | ||
| DOC | Misc. Comments | 55 | 0 | ||
| DOC | N/A | 0 | 0 | ||
| DOC | Request for Information | 342 | 0 | ||
| DOE | DOE Parent Issue | DOE Complaint or Compliment | 5770 | 5780 | 33.98 |
| DOE | Tracking | ||||
| DOE | Discipline and Suspension | 727 | 719 | 32 | |
| DOE | Health | 269 | 295 | 26.26 | |
| DOE | No Child Left Behind | 79 | 84 | 49.11 | |
| DOE | Parent Leadership | 62 | 61 | 19.35 | |
| DOE | Registration and Transfers | 769 | 779 | 41.95 | |
| DOE | Safety | 1095 | 1091 | 31.8 | |
| DOE | Teaching/Learning/Instruction | 963 | 992 | 35.72 | |
| DOE | DOE School | School Maintenance | 775 | 1210 | 22.72 |
| DOE | Maintenance | ||||
| DOE | Unspecified | Complaint | 10 | 0 | |
| DOE | Compliment | 1 | 0 | ||
| DOE | Invitation | 1 | 0 | ||
| DOE | Misc. Comments | 2 | 0 | ||
| DOE | Request for Information | 27 | 0 | ||
| DOF | DOF Literature Request | DOF Literature Request | 12145 | 12222 | 1.82 |
| DOF | DOT Literature Request | DOT Literature Request | 1 | 0 | |
| DOF | Unspecified | Agency Issues | 0 | 0 | |
| DOF | Complaint | 348 | 0 | ||
| DOF | Compliment | 11 | 0 | ||
| DOF | Exception | 0 | 0 | ||
| DOF | Invitation | 8 | 0 | ||
| DOF | Misc. Comments | 65 | 0 | ||
| DOF | N/A | 0 | 0 | ||
| DOF | Request for Information | 498 | 0 | ||
| DOH | Unspecified | Complaint | 0 | 0 | |
| DOH | Compliment | 0 | 0 | ||
| DOH | Misc. Comments | 0 | 0 | ||
| DOH | N/A | 0 | 0 | ||
| DOH | Request for Information | 0 | 0 | ||
| DOHMH | DOHMH Environmental | Calorie Labeling | 60 | 26 | 173.96 |
| DOHMH | Health | ||||
| DOHMH | Drinking Water | 30 | 27 | 17.38 | |
| DOHMH | Illegal Animal Kept as Pet | 43 | 22 | 9.64 | |
| DOHMH | Illegal Animal Sold | 1 | 1 | 13.88 | |
| DOHMH | Non-Residential Heat | 1308 | 118 | 84.34 | |
| DOHMH | Trapping Pigeon | 0 | 0 | ||
| DOHMH | Unleashed Dog | 591 | 487 | 21.52 | |
| DOHMH | Unlicensed Dog | 52 | 12 | 15.55 | |
| DOHMH | Unsanitary Animal Facility | 13 | 7 | 9.15 | |
| DOHMH | Unsanitary Animal Pvt Property | 407 | 169 | 10.89 | |
| DOHMH | Urgent Received By | 1 | 1 | 0.75 | |
| DOHMH | Office-ORH | ||||
| DOHMH | DOHMH Literature | DOHMH Literature Request | 11185 | 11171 | 1.1 |
| DOHMH | Request | ||||
| DOHMH | Rapid Service Request | Nicotine Patch Giveaway | 11024 | 3751 | 2.98 |
| DOHMH | Unspecified | Agency Issues | 0 | 0 | |
| DOHMH | Complaint | 1047 | 0 | ||
| DOHMH | Compliment | 70 | 0 | ||
| DOHMH | Invitation | 72 | 0 | ||
| DOHMH | Misc. Comments | 148 | 0 | ||
| DOHMH | Request for Information | 947 | 0 | ||
| DOI | Unspecified | Complaint | 177 | 0 | |
| DOI | Compliment | 9 | 0 | ||
| DOI | Invitation | 5 | 0 | ||
| DOI | Misc. Comments | 25 | 0 | ||
| DOI | N/A | 0 | 0 | ||
| DOI | Request for Information | 70 | 0 | ||
| DOITT | DoITT Cable | Cable Complaint | 1785 | 1812 | 15.88 |
| DOITT | DoITT Public Pay | Public Payphone Complaint | 1001 | 961 | 40.18 |
| DOITT | Telephone | ||||
| DOITT | Unspecified | Complaint | 149 | 0 | |
| DOITT | Compliment | 10 | 0 | ||
| DOITT | Forms | 0 | 0 | ||
| DOITT | Invitation | 31 | 0 | ||
| DOITT | Misc. Comments | 21 | 0 | ||
| DOITT | N/A | 0 | 0 | ||
| DOITT | Request for Information | 158 | 0 | ||
| DOP | Unspecified | Complaint | 12 | 0 | |
| DOP | Compliment | 1 | 0 | ||
| DOP | Invitation | 2 | 0 | ||
| DOP | Misc. Comments | 14 | 0 | ||
| DOP | N/A | 0 | 0 | ||
| DOP | Request for Information | 10 | 0 | ||
| DORIS | DORIS Literature | DORIS Literature Request | 272 | 273 | 1.6 |
| DORIS | Request | ||||
| DORIS | Unspecified | Complaint | 29 | 0 | |
| DORIS | Compliment | 5 | 0 | ||
| DORIS | Exception | 0 | 0 | ||
| DORIS | Invitation | 10 | 0 | ||
| DORIS | Misc. Comments | 12 | 0 | ||
| DORIS | N/A | 0 | 0 | ||
| DORIS | Request for Information | 364 | 0 | ||
| DOT | DOT Bridges and | Bridge Condition | 421 | 418 | 3.89 |
| DOT | Highways | ||||
| DOT | Highway Condition | 2228 | 2239 | 4.8 | |
| DOT | Highway Sign - Damaged | 87 | 85 | 7.04 | |
| DOT | Highway Sign - Dangling | 18 | 18 | 14.65 | |
| DOT | Highway Sign - Missing | 45 | 46 | 10.46 | |
| DOT | Tunnel Condition | 13 | 13 | 1.72 | |
| DOT | DOT Ferry | Ferry Complaint | 596 | 597 | 5.02 |
| DOT | Ferry Permit | 15 | 15 | 1.37 | |
| DOT | DOT Literature Request | DOT Literature Request | 12807 | 12633 | 3.68 |
| DOT | DOT Streets and | Broken Muni Meter | 7887 | 7708 | 7.92 |
| DOT | Sidewalks | ||||
| DOT | Broken Parking Meter | 4022 | 4119 | 10.72 | |
| DOT | Bus Stop Shelter Complaint | 1217 | 1240 | 6.86 | |
| DOT | Bus Stop Shelter Placement | 307 | 366 | 17.46 | |
| DOT | Curb Condition | 1384 | 1406 | 20.56 | |
| DOT | DEP Street Condition | 1 | 0 | ||
| DOT | Municipal Parking Facility | 98 | 104 | 29.64 | |
| DOT | Parking Card | 109 | 108 | 6.93 | |
| DOT | Public Toilet | 30 | 35 | 46.36 | |
| DOT | Sidewalk Condition | 10861 | 10849 | 19.66 | |
| DOT | Street Condition | 35471 | 34957 | 4.31 | |
| DOT | Street Sign - Damaged | 5529 | 5427 | 14.71 | |
| DOT | Street Sign - Dangling | 1714 | 1703 | 10.15 | |
| DOT | Street Sign - Missing | 3396 | 3418 | 30.5 | |
| DOT | Unspecified | Complaint | 2210 | 0 | |
| DOT | Compliment | 189 | 0 | ||
| DOT | Exception | 0 | 0 | ||
| DOT | Forms | 0 | 0 | ||
| DOT | Invitation | 98 | 0 | ||
| DOT | Misc. Comments | 392 | 1 | 199.83 | |
| DOT | N/A | 0 | 0 | ||
| DOT | Request for Information | 1924 | 2 | 128.67 | |
| DPR | DPR Forestry | Damaged Tree | 13369 | 7547 | 55.52 |
| DPR | Damaged or Dead Tree | 0 | 4 | 766.3 | |
| DPR | Dead Tree | 6040 | 4222 | 40.24 | |
| DPR | New Tree Request | 4566 | 7 | 24.02 | |
| DPR | Objects in Tree/Branches | 0 | 2 | 1097.02 | |
| DPR | Other | 0 | 0 | ||
| DPR | Overgrown Tree/Branches | 9781 | 7720 | 7.88 | |
| DPR | Remove Tree | 0 | 0 | ||
| DPR | Root/Sewer/Sidewalk Condition | 5600 | 2086 | 57.58 | |
| DPR | Stump Removal | 1989 | 1990 | 0.57 | |
| DPR | Tree Supports/Pit | 0 | 0 | ||
| DPR | Tree Work Permit Request | 694 | 92 | 10.66 | |
| DPR | Wood/Logs from Previous Work | 0 | 0 | ||
| DPR | DPR General Intake | Animal in a Park | 1379 | 1406 | 5.52 |
| DPR | Maintenance or Facility | 6542 | 6835 | 13.97 | |
| DPR | Root/Sewer/Sidewalk Condition | 0 | 0 | ||
| DPR | Violation of Park Rules | 2527 | 2024 | 43.53 | |
| DPR | DPR Literature Request | DPR Literature Request | 2297 | 3066 | 77.11 |
| DPR | Unspecified | Complaint | 1489 | 177 | 13.58 |
| DPR | Compliment | 208 | 23 | 11.05 | |
| DPR | Invitation | 127 | 33 | 2.42 | |
| DPR | Misc. Comments | 378 | 55 | 8.8 | |
| DPR | N/A | 0 | 0 | ||
| DPR | Request for Information | 2337 | 299 | 7.03 | |
| DSNY | Rapid Service Request | Graffiti Cleanup Request | 10733 | 4653 | 95.76 |
| DSNY | Unspecified | Complaint | 928 | 0 | |
| DSNY | Compliment | 85 | 0 | ||
| DSNY | Invitation | 36 | 0 | ||
| DSNY | Misc. Comments | 100 | 0 | ||
| DSNY | N/A | 0 | 0 | ||
| DSNY | Request | 0 | 0 | ||
| DSNY | Request for Information | 586 | 0 | ||
| DV | Unspecified | Complaint | 26 | 0 | |
| DV | Compliment | 3 | 0 | ||
| DV | Invitation | 28 | 0 | ||
| DV | Misc. Comments | 18 | 0 | ||
| DV | Request for Information | 117 | 0 | ||
| DYCD | Unspecified | Complaint | 58 | 0 | |
| DYCD | Compliment | 18 | 0 | ||
| DYCD | Invitation | 37 | 0 | ||
| DYCD | Misc. Comments | 33 | 0 | ||
| DYCD | N/A | 0 | 0 | ||
| DYCD | Request for Information | 267 | 0 | ||
| EDC | Unspecified | Complaint | 9 | 0 | |
| EDC | Compliment | 1 | 0 | ||
| EDC | Invitation | 1 | 0 | ||
| EDC | Misc. Comments | 3 | 0 | ||
| EDC | Request for Information | 5 | 0 | ||
| EEPC | Unspecified | Complaint | 16 | 0 | |
| EEPC | Compliment | 2 | 0 | ||
| EEPC | Invitation | 0 | 0 | ||
| EEPC | Misc. Comments | 0 | 0 | ||
| EEPC | Request for Information | 11 | 0 | ||
| EMTF | Unspecified | Complaint | 3 | 0 | |
| EMTF | Compliment | 0 | 0 | ||
| EMTF | Invitation | 0 | 0 | ||
| EMTF | Misc. Comments | 3 | 0 | ||
| EMTF | Request for Information | 7 | 0 | ||
| FDNY | Unspecified | Complaint | 282 | 0 | |
| FDNY | Compliment | 221 | 0 | ||
| FDNY | Forms | 0 | 0 | ||
| FDNY | Invitation | 111 | 0 | ||
| FDNY | Misc. Comments | 231 | 0 | ||
| FDNY | N/A | 0 | 0 | ||
| FDNY | Request for Information | 1151 | 0 | ||
| FUND | Unspecified | Complaint | 2 | 0 | |
| FUND | Compliment | 1 | 0 | ||
| FUND | Invitation | 18 | 0 | ||
| FUND | Misc. Comments | 4 | 0 | ||
| FUND | Request for Information | 38 | 0 | ||
| GMTF | Unspecified | N/A | 0 | 0 | |
| HHC | Unspecified | Agency Issues | 0 | 0 | |
| HHC | Complaint | 429 | 0 | ||
| HHC | Compliment | 54 | 0 | ||
| HHC | Invitation | 64 | 0 | ||
| HHC | Misc. Comments | 142 | 0 | ||
| HHC | N/A | 0 | 0 | ||
| HHC | Request for Information | 454 | 0 | ||
| HPD | HPD Literature Request | HPD Literature Request | 7914 | 7840 | 2.35 |
| HPD | Unspecified | Comment | 1 | 0 | |
| HPD | Complaint | 694 | 0 | ||
| HPD | Compliment | 81 | 0 | ||
| HPD | Forms | 0 | 0 | ||
| HPD | Invitation | 44 | 0 | ||
| HPD | Misc. Comments | 131 | 0 | ||
| HPD | N/A | 0 | 0 | ||
| HPD | Request for Information | 656 | 0 | ||
| HRA | Unspecified | Complaint | 657 | 0 | |
| HRA | Compliment | 21 | 0 | ||
| HRA | Exception | 0 | 0 | ||
| HRA | Forms | 0 | 0 | ||
| HRA | General Info | 1 | 0 | ||
| HRA | Invitation | 14 | 0 | ||
| HRA | Misc. Comments | 47 | 0 | ||
| HRA | N/A | 0 | 0 | ||
| HRA | Request for Information | 1229 | 0 | ||
| HUD | Unspecified | Request for Information | 0 | 0 | |
| LAW | Unspecified | Complaint | 38 | 0 | |
| LAW | Compliment | 4 | 0 | ||
| LAW | Invitation | 5 | 0 | ||
| LAW | Misc. Comments | 15 | 0 | ||
| LAW | N/A | 0 | 0 | ||
| LAW | Request | 0 | 0 | ||
| LAW | Request for Information | 95 | 0 | ||
| LCRC | Unspecified | Complaint | 0 | 0 | |
| LCRC | Invitation | 0 | 0 | ||
| LCRC | Misc. Comments | 0 | 0 | ||
| LCRC | Request for Information | 0 | 0 | ||
| LMEC | Unspecified | Complaint | 2 | 0 | |
| LMEC | Compliment | 5 | 0 | ||
| LMEC | Invitation | 17 | 0 | ||
| LMEC | Misc. Comments | 11 | 0 | ||
| LMEC | Request for Information | 69 | 0 | ||
| LOFT | Unspecified | Complaint | 2 | 0 | |
| LOFT | Compliment | 0 | 0 | ||
| LOFT | Invitation | 1 | 0 | ||
| LOFT | Misc. Comments | 1 | 0 | ||
| LOFT | N/A | 0 | 0 | ||
| LOFT | Request for Information | 12 | 0 | ||
| LPC | Unspecified | Complaint | 47 | 0 | |
| LPC | Compliment | 15 | 0 | ||
| LPC | Forms | 0 | 0 | ||
| LPC | Invitation | 11 | 0 | ||
| LPC | Misc. Comments | 36 | 0 | ||
| LPC | N/A | 0 | 0 | ||
| LPC | Request for Information | 89 | 0 | ||
| MCCM | Unspecified | Complaint | 4 | 0 | |
| MCCM | Compliment | 1 | 0 | ||
| MCCM | Invitation | 1 | 0 | ||
| MCCM | Misc. Comments | 3 | 0 | ||
| MCCM | N/A | 0 | 0 | ||
| MCCM | Request for Information | 13 | 0 | ||
| MCU | Unspecified | Misc. Comments | 1 | 0 | |
| MCU | N/A | 0 | 0 | ||
| MCU | Request for Information | 0 | 0 | ||
| MOC | Unspecified | Complaint | 12 | 0 | |
| MOC | Compliment | 1 | 0 | ||
| MOC | Invitation | 8 | 0 | ||
| MOC | Misc. Comments | 9 | 0 | ||
| MOC | N/A | 0 | 0 | ||
| MOC | Request for Information | 96 | 0 | ||
| MOFTB | Unspecified | Complaint | 36 | 0 | |
| MOFTB | Compliment | 11 | 0 | ||
| MOFTB | Forms | 0 | 0 | ||
| MOFTB | Invitation | 22 | 0 | ||
| MOFTB | Misc. Comments | 24 | 0 | ||
| MOFTB | N/A | 0 | 0 | ||
| MOFTB | Request for Information | 143 | 0 | ||
| MOIA | Unspecified | Complaint | 26 | 0 | |
| MOIA | Compliment | 6 | 0 | ||
| MOIA | Exception | 0 | 0 | ||
| MOIA | Invitation | 31 | 0 | ||
| MOIA | Misc. Comments | 16 | 0 | ||
| MOIA | N/A | 0 | 0 | ||
| MOIA | Request for Information | 169 | 0 | ||
| MOO | Unspecified | Complaint | 114 | 33 | 24.43 |
| MOO | Compliment | 9 | 7 | 43.95 | |
| MOO | Invitation | 15 | 8 | 29.44 | |
| MOO | Misc. Comments | 24 | 13 | 28.26 | |
| MOO | N/A | 0 | 0 | ||
| MOO | Request for Information | 111 | 60 | 29.9 | |
| MOPD | Unspecified | Complaint | 137 | 0 | |
| MOPD | Compliment | 17 | 0 | ||
| MOPD | Invitation | 16 | 0 | ||
| MOPD | Misc. Comments | 25 | 0 | ||
| MOPD | N/A | 0 | 0 | ||
| MOPD | Request for Information | 230 | 0 | ||
| MOSPCE | Unspecified | Complaint | 0 | 0 | |
| MOVA | Unspecified | Complaint | 34 | 0 | |
| MOVA | Compliment | 4 | 0 | ||
| MOVA | Invitation | 17 | 0 | ||
| MOVA | Misc. Comments | 18 | 0 | ||
| MOVA | N/A | 0 | 0 | ||
| MOVA | Request for Information | 85 | 0 | ||
| MTA | Unspecified | Complaint | 0 | 0 | |
| MVAC | Unspecified | Compliment | 0 | 0 | |
| MVAC | Request for Information | 0 | 0 | ||
| MVC | Unspecified | Complaint | 3 | 0 | |
| MVC | Compliment | 3 | 0 | ||
| MVC | Invitation | 8 | 0 | ||
| MVC | Misc. Comments | 8 | 0 | ||
| MVC | N/A | 0 | 0 | ||
| MVC | Request for Information | 95 | 0 | ||
| NYCCL | Unspecified | N/A | 0 | 0 | |
| NYCCL | Request for Information | 0 | 0 | ||
| NYCCO | Unspecified | Complaint | 0 | 0 | |
| NYCCO | Request for Information | 1 | 0 | ||
| NYCERS | Unspecified | Complaint | 104 | 0 | |
| NYCERS | Compliment | 8 | 0 | ||
| NYCERS | Invitation | 2 | 0 | ||
| NYCERS | Misc. Comments | 17 | 0 | ||
| NYCERS | N/A | 0 | 0 | ||
| NYCERS | Request for Information | 184 | 0 | ||
| NYCHA | Unspecified | Complaint | 3732 | 0 | |
| NYCHA | Compliment | 161 | 0 | ||
| NYCHA | Invitation | 45 | 0 | ||
| NYCHA | Misc. Comments | 291 | 0 | ||
| NYCHA | N/A | 0 | 0 | ||
| NYCHA | Request for Information | 2469 | 0 | ||
| NYCMKTG | Unspecified | Complaint | 0 | 0 | |
| NYCMKTG | Compliment | 0 | 0 | ||
| NYCMKTG | Invitation | 0 | 0 | ||
| NYCMKTG | Misc. Comments | 0 | 0 | ||
| NYCMKTG | Request for Information | 2 | 0 | ||
| NYCOURTS | Unspecified | Request for Information | 0 | 0 | |
| NYCPPF | Unspecified | Complaint | 21 | 0 | |
| NYCPPF | Compliment | 2 | 0 | ||
| NYCPPF | Forms | 0 | 0 | ||
| NYCPPF | Invitation | 5 | 0 | ||
| NYCPPF | Misc. Comments | 32 | 0 | ||
| NYCPPF | N/A | 0 | 0 | ||
| NYCPPF | Request for Information | 248 | 0 | ||
| NYCSC | Unspecified | Complaint | 17 | 0 | |
| NYCSC | Compliment | 2 | 0 | ||
| NYCSC | Forms | 0 | 0 | ||
| NYCSC | Invitation | 23 | 0 | ||
| NYCSC | Misc. Comments | 28 | 0 | ||
| NYCSC | N/A | 0 | 0 | ||
| NYCSC | Request for Information | 125 | 0 | ||
| NYPD | NYPD Quality of Life | Bike/Roller/Skate Chronic | 331 | 331 | 0.13 |
| NYPD | Blocked Driveway | 45555 | 45551 | 0.14 | |
| NYPD | Derelict Vehicle | 13235 | 13220 | 0.45 | |
| NYPD | Disorderly Youth | 1809 | 1812 | 0.13 | |
| NYPD | Drinking | 1457 | 1459 | 0.13 | |
| NYPD | Graffiti | 827 | 829 | 0.21 | |
| NYPD | Homeless Encampment | 2324 | 2324 | 0.26 | |
| NYPD | Illegal Fireworks | 196 | 197 | 0.1 | |
| NYPD | Noise - Commercial | 20949 | 20938 | 0.14 | |
| NYPD | Noise - House of Worship | 1027 | 1029 | 0.09 | |
| NYPD | Noise - Park | 2540 | 2541 | 0.1 | |
| NYPD | Noise - Residential | 133422 | 133400 | 0.16 | |
| NYPD | Noise - Street/Sidewalk | 25093 | 25117 | 0.13 | |
| NYPD | Noise - Vehicle | 16519 | 16524 | 0.1 | |
| NYPD | Non-Emergency Police Matter | 2848 | 2849 | 0.16 | |
| NYPD | Panhandling | 150 | 150 | 0.09 | |
| NYPD | Posting Advertisement | 489 | 488 | 0.14 | |
| NYPD | Squeegee | 11 | 11 | 0.09 | |
| NYPD | Traffic/Illegal Parking | 33291 | 33310 | 0.17 | |
| NYPD | Urinating in Public | 274 | 273 | 0.12 | |
| NYPD | Vending | 4237 | 4231 | 0.15 | |
| NYPD | Unspecified | Comment | 1 | 0 | |
| NYPD | Complaint | 1774 | 0 | ||
| NYPD | Compliment | 349 | 0 | ||
| NYPD | Exception | 0 | 0 | ||
| NYPD | General Info | 1 | 0 | ||
| NYPD | Invitation | 147 | 0 | ||
| NYPD | Misc. Comments | 4346 | 0 | ||
| NYPD | N/A | 0 | 0 | ||
| NYPD | Request for Information | 969 | 0 | ||
| NYSDOL | Unspecified | Complaint | 0 | 0 | |
| NYSDOL | Request for Information | 0 | 0 | ||
| NYSTAX | Unspecified | Request for Information | 0 | 0 | |
| NYW | Unspecified | Complaint | 1 | 0 | |
| NYW | Compliment | 0 | 0 | ||
| NYW | Invitation | 1 | 0 | ||
| NYW | Misc. Comments | 1 | 0 | ||
| NYW | N/A | 0 | 0 | ||
| NYW | Request for Information | 2 | 0 | ||
| OAE | Unspecified | Comment | 12 | 0 | |
| OAE | Complaint | 12 | 0 | ||
| OAE | Compliment | 4 | 0 | ||
| OAE | Request for Information | 146 | 0 | ||
| OAG | Unspecified | Complaint | 0 | 0 | |
| OATH | Unspecified | Misc. Comments | 0 | 0 | |
| OATH | N/A | 0 | 0 | ||
| OCDV | Unspecified | N/A | 0 | 0 | |
| OCFS | Unspecified | Complaint | 0 | 0 | |
| OCHIA | Unspecified | Complaint | 12 | 0 | |
| OCHIA | Compliment | 1 | 0 | ||
| OCHIA | Invitation | 3 | 0 | ||
| OCHIA | Misc. Comments | 4 | 0 | ||
| OCHIA | N/A | 0 | 0 | ||
| OCHIA | Request for Information | 83 | 0 | ||
| OCME | Unspecified | Complaint | 4 | 0 | |
| OCME | Compliment | 2 | 0 | ||
| OCME | Invitation | 1 | 0 | ||
| OCME | Misc. Comments | 8 | 0 | ||
| OCME | N/A | 0 | 0 | ||
| OCME | Request for Document | 10 | 0 | ||
| OCME | Request for Information | 25 | 0 | ||
| OEC | Unspecified | Complaint | 5 | 0 | |
| OEC | Compliment | 1 | 0 | ||
| OEC | Invitation | 18 | 0 | ||
| OEC | Misc. Comments | 22 | 0 | ||
| OEC | Request for Information | 82 | 0 | ||
| OEM | OEM Literature Request OEM Literature Request | 846 | 931 | 20.84 | |
| OEM | Unspecified | Complaint | 16 | 0 | |
| OEM | Compliment | 10 | 0 | ||
| OEM | Forms | 0 | 0 | ||
| OEM | Invitation | 17 | 0 | ||
| OEM | Misc. Comments | 22 | 0 | ||
| OEM | N/A | 0 | 0 | ||
| OEM | Request for Information | 146 | 0 | ||
| OLR | Unspecified | Complaint | 133 | 0 | |
| OLR | Compliment | 9 | 0 | ||
| OLR | Exception | 0 | 0 | ||
| OLR | Invitation | 6 | 0 | ||
| OLR | Misc. Comments | 23 | 0 | ||
| OLR | N/A | 0 | 0 | ||
| OLR | Request for Information | 247 | 0 | ||
| OMB | Unspecified | Complaint | 13 | 0 | |
| OMB | Compliment | 4 | 0 | ||
| OMB | Invitation | 2 | 0 | ||
| OMB | Misc. Comments | 29 | 0 | ||
| OMB | N/A | 0 | 0 | ||
| OMB | Request for Information | 99 | 0 | ||
| ONM | Unspecified | N/A | 0 | 0 | |
| OPA | Unspecified | Complaint | 109 | 0 | |
| OPA | Compliment | 5 | 0 | ||
| OPA | Invitation | 7 | 0 | ||
| OPA | Misc. Comments | 41 | 0 | ||
| OPA | N/A | 0 | 0 | ||
| OPA | Request for Information | 411 | 0 | ||
| OTB | Unspecified | Complaint | 1 | 0 | |
| PANYNJ | Unspecified | Complaint | 0 | 0 | |
| PRESS | Unspecified | Request for Information | 0 | 0 | |
| QPL | Unspecified | Complaint | 0 | 0 | |
| SBS | SBS Literature Request | SBS Literature Request | 22 | 22 | 1.66 |
| SBS | Unspecified | Agency Issues | 0 | 0 | |
| SBS | Comment | 0 | 0 | ||
| SBS | Complaint | 15 | 0 | ||
| SBS | Compliment | 2 | 0 | ||
| SBS | Invitation | 12 | 0 | ||
| SBS | Misc. Comments | 13 | 0 | ||
| SBS | N/A | 0 | 0 | ||
| SBS | Request | 0 | 0 | ||
| SBS | Request for Information | 61 | 0 | ||
| SCA | Unspecified | Complaint | 0 | 0 | |
| SCA | Request for Information | 0 | 0 | ||
| SPEVENTS | Unspecified | N/A | 0 | 0 | |
| SPEVENTS | Request for Information | 0 | 0 | ||
| SPORTS | Unspecified | Request for Information | 0 | 0 | |
| TAT | Unspecified | Complaint | 0 | 0 | |
| TAT | Compliment | 2 | 0 | ||
| TAT | Invitation | 0 | 0 | ||
| TAT | Misc. Comments | 0 | 0 | ||
| TAT | Request for Information | 1 | 0 | ||
| TAX | Unspecified | Complaint | 33 | 0 | |
| TAX | Compliment | 6 | 0 | ||
| TAX | Invitation | 1 | 0 | ||
| TAX | Misc. Comments | 5 | 0 | ||
| TAX | N/A | 0 | 0 | ||
| TAX | Request for Information | 44 | 0 | ||
| TFA | Unspecified | Complaint | 0 | 0 | |
| TFA | Compliment | 0 | 0 | ||
| TFA | Invitation | 1 | 0 | ||
| TFA | Misc. Comments | 0 | 0 | ||
| TFA | N/A | 0 | 0 | ||
| TFA | Request for Information | 2 | 0 | ||
| TLC | TLC FHV Complaint | FHV Licensee Complaint | 40 | 44 | 73.3 |
| TLC | For Hire Vehicle Complaint | 1418 | 1365 | 27.61 | |
| TLC | TLC Literature Request | TLC Literature Request | 0 | 0 | |
| TLC | TLC Lost and Found | Found Property | 635 | 32 | 0.72 |
| TLC | Lost Property | 57600 | 58162 | 1.47 | |
| TLC | TLC Non-Passenger | Taxi Complaint | 2359 | 2374 | 23.09 |
| TLC | Complaint | ||||
| TLC | Taxi Licensee Complaint | 99 | 61 | 71.75 | |
| TLC | TLC Passenger | Dispatched Taxi Complaint | 27 | 27 | 33.58 |
| TLC | Complaint/Compliment | ||||
| TLC | Dispatched Taxi Compliment | 20 | 13 | 49.17 | |
| TLC | Taxi Complaint | 16589 | 16702 | 26.49 | |
| TLC | Taxi Compliment | 340 | 337 | 42.35 | |
| TLC | Unspecified | Complaint | 381 | 387 | 14.03 |
| TLC | Compliment | 119 | 124 | 14.11 | |
| TLC | Invitation | 27 | 28 | 15.43 | |
| TLC | Misc. Comments | 142 | 145 | 13.95 | |
| TLC | N/A | 0 | 0 | ||
| TLC | Request for Information | 880 | 898 | 15.79 | |
| TSASC | Unspecified | Compliment | 0 | 0 | |
| TSASC | Invitation | 1 | 0 | ||
| TSASC | Misc. Comments | 0 | 0 | ||
| TSASC | N/A | 0 | 0 | ||
| TSASC | Request for Information | 0 | 0 | ||
| UNCC | Unspecified | Complaint | 7 | 0 | |
| UNCC | Compliment | 1 | 0 | ||
| UNCC | Invitation | 5 | 0 | ||
| UNCC | Misc. Comments | 56 | 0 | ||
| UNCC | N/A | 0 | 0 | ||
| UNCC | Request for Information | 58 | 0 | ||
| UNCCP | Unspecified | Compliment | 0 | 0 | |
| VAC | Unspecified | Complaint | 23 | 0 | |
| VAC | Compliment | 1 | 0 | ||
| VAC | Invitation | 4 | 0 | ||
| VAC | Misc. Comments | 4 | 0 | ||
| VAC | N/A | 0 | 0 | ||
| VAC | Request for Information | 56 | 0 | ||
| WEBMASTER | Unspecified | N/A | 0 | 0 | |
| WF1 | Unspecified | Complaint | 1 | 0 | |
| WF2 | Compliment | 0 | 0 | ||
| WF3 | Invitation | 1 | 0 | ||
| WF4 | Misc. Comments | 2 | 0 | ||
| WF5 | N/A | 0 | 0 | ||
| WF6 | Request for Information | 3 | 0 |
